AI software for industrial asset integrity

Inspection is not the gap.
Proof is.

The inspection happens, and then the evidence dies in a PDF. Eidos (AY-dos) is AI that reads every inspection and turns scattered reports into proof you can trend, defend to an auditor, and act on.

  • Software, not hardware
  • AI-assisted, human-approved
  • Works with any provider
  • Built for regulated plants
TK‑114 · Silo shell · UT point 4B capture
Illustrative — sample asset data

02 The problem

The same gap, seen from two sides.

Whether you own the assets or inspect and repair them for others, the system of record is still a spreadsheet, a filing cabinet and a PDF. The failures look different from each side.

Findings do not become trends

A crack noted in one report, and again three years later, is just two separate notes. Nobody sees a trend. Nothing gets escalated.

You pick your own inspection dates

Most codes say what condition your equipment has to be in. Few say how often to check it. So you choose the gap between inspections yourself. Then you defend that choice to an auditor, an insurer and a regulator — usually with no hard evidence behind it.

Audits are archaeology

Getting ready for an audit means rebuilding a paper trail across systems, people and years. It takes weeks. It ends in anxiety, not confidence.

The loop never closes

A finding that never becomes a work order, a re-inspection and a verified fix is not a record. It is a liability with a date on it.

Records of recurring water events “can help a firm analyze trends” — but “not all firms adequately record this information.”

FDA letter to the powdered infant formula industry, March 2023 — a software failure, not a maintenance failure
Why existing tools fall short
Mechanical integrity

Built for oil and gas. It brings that industry’s idea of an asset everywhere it goes.

Food-safety software

Covers hygiene well. It never looks at the condition of the asset itself.

CMMS

Records that a work order closed. Not whether the asset is getting worse.

Enterprise APM

Costs far more than the people with the problem are allowed to spend.

Your findings leave with the report

You hand over a PDF and the client files it. The trend, the value of your work and your record of the asset all end up in their cabinet, not in a system that shows what you do.

The next job is hidden in client files

Re-inspections coming due, assets never inspected, open findings that need repair. The information exists, but finding it means calling around. Sales runs on memory and habit.

Repairs are done, but not proven

Without an inspection that confirms a repair held, you cannot show the client a result. You cannot measure rework, margin or quality by crew either.

Every client wants something different

One wants a portal, another wants a spreadsheet, another wants its own format. Building and running software for them is a second business that you did not set out to run.

Why existing tools fall short
Field-service software

Tracks the visit and the invoice. It does not hold the condition of the asset over time.

Report generators

Produce a better PDF. The client still gets a document, not a record.

The client’s own CMMS

It belongs to the client, so you cannot see across your clients or prove your own work.

Building your own portal

Costs more than most providers can justify, and nobody wants to maintain it.

See how Eidos finds, quotes and wins the next job →

03 The product

Eidos is your system of record for asset condition.

It takes in inspection data from any source and ties each finding to a specific asset. It scores health over time, AI estimates how long an asset has left, and it keeps the site ready for an audit at all times.

04 Modules

Start with the core. Add modules as your data history grows.

Turning on a module is a setting, not a new contract.

M01

Evidence Core

Holds the asset register, every inspection record, and all documents and images. The audit trail cannot be edited. Access is set by role.

M02

Inspection Analytics

Takes in manual, robot, drone and NDT results and puts them all in one format. Computer vision finds defects and checks them against the standard they have to meet.

M03

Health Score & Trending

Gives each asset a condition score and tracks it over time. Roll scores up by site or by group. Compare one plant against another.

M04

Predictive & RUL

AI models how fast an asset is wearing out and estimates how long it has left. Ranks what is most likely to fail. Suggests when to inspect it next.

M05

Compliance & Audit

Pick the rules that apply to your site. Eidos scores how well you could prove you meet them, lists each gap beside the clause it puts at risk, and builds the audit pack in one click. Auditors get access for a set time only.

M06

Event & Incident

Logs the small events that come before a failure — leaks, water getting in, deviations, near misses — and shows how often they repeat.

M07

Work Execution

Turns findings into a ranked list of repairs, ready to write into SAP PM, IBM Maximo or a similar system as Machintel completes that integration. Then it checks the work was really closed out.

M08

Enterprise Portfolio

One view across every plant for corporate quality, reliability and safety teams. It shows where the risk sits, how sites compare, and what to report.

05 Agentic AI

Specialised agents, not one generic chatbot.

Eidos runs the loop with a set of small, focused agents instead of one model that tries to do everything. Each agent works from the asset register. Each is limited to what the data can actually back up. And each answers by zone, the same way the health score does — never with an exact spot it cannot really know.

Hover over an image to see it in detail. On a phone or tablet, the detail appears below each image.

Example result from the Portfolio assistantWhich assets have got worse since 2024?4 ASSETS FOUND · GROUPED BY ZONETK-114Side wall · C1moderate→severeSD-01Cone · C2minor→moderateHX-07Plate packminor→moderateCIP-03Return linemoderate→significantWhere the data cannot back an answer, it says so.

AI‑01

Portfolio assistant

Ask a question in plain English and get an answer drawn from the asset register, not a guess. When the data cannot back up an answer, it says so instead of making one up.

Example result from the Condition narrative agentTK-114 · SIDE WALL · ZONE C1 · LOWER BAND20182020202220242026Zone C1 lower band gained three significantfindings between 2024 and 2026.CRACKS 1 → 4 · WIDEST 8 mm → 22 mm

AI‑02

Condition narrative

Reads the trend across several inspections and writes up what changed and where. It uses the same per-location history as the health score, turned into a finding an engineer can act on.

Example result from the Audit-prep agentAudit pack · Site 04DUE 15 JUNInspection reports, last 12 months14 docsCertificates of compliance8 docsDefect resolution timelines23 recordsExceptions log3 entriesCalibration certificatesawaitingGenerate pack4 OF 5 COMPLETE

AI‑03

Audit-prep

Builds the audit pack from the reports, certificates, defect timelines and exceptions already on file. One pack, ready for a reviewer, without anyone rebuilding it by hand.

Example result from the Work-order writer agentWork order · draftSAP PMASSETTK-114 · Silo shellZONESide wall · C1 · 90–120°ACTIONRepair · crack, significantPRIORITYHigh · 14-day windowDOWNTIME8 hours, plannedZONE + IMAGE ATTACHED · NO EXACT POINT CLAIMEDEditSend

AI‑04

Work-order writer

Turns an approved finding into a work order. Once Machintel completes the maintenance-system integration, it writes there directly, names the zone and attaches the image. It never invents an exact spot that an inspector would then have to second-guess on site.

Example result from the Reliability advisor agentIf the C1 crack reaches severe within 12 monthsTK-114 · YOUR OWN OPERATING ASSUMPTIONSUnplanned downtimeRepair and partsLost outputCompliance exposureRANKED BY SHARE OF TOTAL EXPOSUREDowntime dominates

AI‑05

Reliability advisor

Takes a failure scenario for one asset and puts a cost on it — downtime, repair, lost output. It works from your own operating assumptions and that asset’s history.

Example result from the Model watchdog agentCRACK DETECTION MODEL · MISSED-DEFECT RATE OVER TIMETHRESHOLDMissed-defect rate crossed the thresholdRetraining ticket opened, failing cases attached#847

AI‑06

Model watchdog

Watches how accurate the detection models stay. When the error rate crosses a limit, it flags the cases it got wrong and opens a retraining ticket, so accuracy never slips quietly.

Every agent here is narrow, works from structured data, and is checked by a person before anything is written back into your systems. The work-order writer drafts; it does not send on its own. The panels above show how each one works. They are mockups, not screenshots of shipped software.

06 The differentiator

If an auditor walked in today, could you prove this asset’s record holds up?

You choose which set of rules to score against. The same asset can be ready under one set and not ready under another. That is exactly what a quality manager needs to see.

Site 04 · Asset readiness under the chosen rules Asset Criticality Evidence status Readiness

Scores are weighted by how critical each asset is. They are not a simple average. One major gap — a required inspection that is overdue on a high-risk asset, or a broken audit trail — caps the whole score, whatever else is in good shape. A score that can show green while a major problem is still open is worse than no score at all. A readiness score is an indicator. It is not a certificate, and it does not replace a real audit. The screen and data above are examples.

07 For multi-site operators

One plant proves it. The network is the reason to standardise.

If you run twenty plants, you do not have one evidence problem. You have twenty, each solved differently, and no way to compare them.

What corporate finally gets

  • One readiness number per site, worked out the same way everywhere. A portfolio review stops being twenty spreadsheets in twenty formats.
  • Comparisons that mean something. The same kinds of asset, compared across plants, regions and ways of working.
  • One assistant, every site. Ask the Portfolio assistant a plain-English question — such as which site has the most open critical gaps — and get an answer drawn from the record, not a guess.
  • One rule set, used everywhere. Set it up once, then apply it to every site held to those rules.
  • Group audit packs built from what the sites already hold, instead of each site rebuilding one by hand.
  • Built for operating-budget planning. Your procurement and accounting policies determine approvals and treatment.
  • Enterprise controls. Each customer’s data is kept separate and stored in the region you choose. Access is set by role. An audit trail nobody can switch off records the rest.
Portfolio roll-up · example data Site Region Assets Status Readiness SITE‑02WisconsinNorth America517On programme84 SITE‑04WaikatoAsia–Pacific412Capped — major gap52 SITE‑07CorkEurope296Gaps open79 SITE‑09OntarioNorth America233Loading data63 SITE‑11VictoriaAsia–Pacific388Gaps open71 SITE‑15JutlandEurope341On programme88

LAND

One site, one profile

Start where the evidence problem is worst. We load the site’s old reports, so its archive becomes a solid baseline instead of a backlog.

PROVE

Readiness, defended

The site can show an auditor, an insurer or a customer exactly where it stands. And it can back up its inspection dates with real evidence.

STANDARDISE

Across the network

Set-up, not a rebuild. The rules, standards and asset naming proven at the first site roll out to the rest.

08 For partners

We will never own the robot, and we will never send the inspector.

That is a promise, not a limit. Doing the capture yourself is a split, cash-hungry, low-margin business. Staying out of it is what lets us treat every provider as a data source instead of a rival.

Your field data is worth more inside a condition history than inside a report.

A report is handed over once and filed. Put the same findings against an asset register and track them over time, and they turn into something the customer cannot get anywhere else. They also cannot rebuild it if they switch provider. That gives them a reason to keep inspecting, and to keep inspecting with you.

Inspection service companies

Sell the trend, not just the survey

Send your findings into Eidos and your customer gets wear curves, readiness scores and audit packs on top of the work you already do. You do not have to build software or run a data platform.

  • Every finding keeps your name, your method and your operator in the audit trail
  • Repeat inspections get easier to justify, because the value builds up where the customer can see it
  • You keep the customer and the scope. We never bid for the capture work

Robot and drone manufacturers

Your output stops being a video file

We tie crawler, drone and NDT capture to a managed asset register. Each visit is measured against the last one at the same point, instead of ending with the mission report.

  • We take images, scans, telemetry and native formats from any hardware
  • Your platform gains a trend and compliance story without you writing one
  • We ask for no exclusivity, and we will never build competing hardware

Engineering, testing and advisory firms

Recommendations that survive an audit

You advise on which assets matter most, how often to inspect them, and how to keep them running. That advice lands better when the evidence sits in a system the auditor can search, not in an appendix.

  • Set up rule sets and pass/fail standards for the regimes you advise on
  • Back an inspection date with trend data, not judgement alone
  • Certification and testing bodies get read-only access for a set time

CMMS, ERP and automation vendors

Condition data, inside the system they already run

Eidos ranks findings by risk and prepares them for work orders in your maintenance system, such as SAP PM or IBM Maximo. Connector availability and scope are confirmed during scoping. We sit above the maintenance system as the evidence layer. We do not replace it.

  • Open links to CMMS, ERP, historian, LIMS and quality systems
  • Proof that the work was finished flows back, so the loop closes inside your product
  • We do not compete to be the system that manages the work
Our commitments to partners
Neutrality
Machintel does not own robots, employ NDT inspectors, or take on confined-space risk. We will never turn up at your customer with a crawler.
Attribution
Every finding carries the provider, the method, the instrument and the operator. Your work stays visible and defensible for as long as the record exists.
What we take in
Manual, robot, drone, NDT, fixed sensor and historian data — including archives going back years. Any method, any provider.
Co-delivery
When a customer wants one company to answer for the result, Machintel hires certified providers to do the capture. We coordinate it. We never do it ourselves.
Training
Training and certification for partner field teams, so findings arrive in the right shape and the data stays clean.

09 For inspection providers

Turn your clients’ data into your next order.

Eidos shows which clients have work due, turns it into a quote, proves the result, and lets you resell a branded portal to each client. They keep their data. You keep the relationship.

  1. InspectFindings land on the client’s asset record.
  2. PlanFind the repairs that lift the score for the least money.
  3. QuoteShare the plan. The client approves it online.
  4. RepairYour crew or a contractor, with photos.
  5. VerifyAn inspection confirms the repair held.
  6. ProveShow the client the result.

Four ways it grows your revenue

Win the re-inspections

See every inspection coming due across all your clients, and book it before a rival does.

Sell the repairs

Open findings become a priced plan and a quote. Repair is usually worth more than the inspection.

Grow each account

Spot sites and assets you do not cover yet, and clients close to a compliance breach.

Resell the portal

Give each client a portal with your brand on it, and charge for it on top of your services.

More revenue ideas
  • Keep clients. Before-and-after score reports and quarterly review packs show what your work changed.
  • Recurring contracts. Spot assets inspected too often or too rarely, and propose monitoring contracts. Next release.
  • Forward pipeline. See assets likely to turn critical in the next 6 to 12 months. Next release.

The tools you get

Clients overview

Every client, site and asset with its score, worst first. You see the same score the client sees, and you cannot edit it.

Example Clients overview: clients, locations and assets with scoresClients · 14 linkedSCORE   CRITICAL▾ Harbour Dairy Co.712▾ Auckland plant642AST‑AKL‑00318critAST‑AKL‑00777AST‑AKL‑011—new▸ Hamilton depot790▸ Northfield Brewing880▸ Coastal Foods Ltd581SAME SCORE AND BANDS THE CLIENT SEES · NEVER EDITABLE

Sales tool

Clients ranked by the work their own data says is due, priced from your price book. Only clients that agreed to share for sales appear.

Example Sales tool: clients ranked by estimated work dueOpportunities · next 90 daysESTIMATE FROM YOUR PRICE BOOKHarbour Dairy Co.14 RE-INSPECTIONS · 9 REPAIRSCoastal Foods Ltd8 RE-INSPECTIONS · 11 REPAIRSNorthfield Brewing12 RE-INSPECTIONSRidgeway Cold Stores3 NEVER INSPECTEDONLY CLIENTS THAT HAVE SHARED DATA FOR SALES · NO PROSPECT LISTS

Improvement planner

Set a target, like “client above 75, under budget”. Eidos calculates the cheapest repair plan and shows the score after each step. Critical defects always come first.

Example Improvement planner: projected client score against cumulative spendPlan · Harbour Dairy Co.PROJECTED60708090TARGET 75NZD 0NZD 48,200CUMULATIVE SPENDClient 71 → 789 assets · 14 repairs · 9 checksCRITICAL DEFECTS ALWAYS COME FIRST · ARITHMETIC, NOT AI GUESSWORKA REPAIR COUNTS ONLY AFTER A VERIFICATION INSPECTION

Jobs and work

Schedule inspections and repairs for your own crews or contractors, with steps that cannot be skipped. AI steps are off by default, and a person always decides.

Example job workflow with locked steps and a parallel blockRepair workflow · contractorPREPARE · ON SITE · REVIEWClient approves quoteLOCKED · PERSONAssign crew or contractorPERSONBefore photos, every defectLOCKED · PERSONIN PARALLELRepairPERSONRepair checkAI · OPTIONALAfter photos, same positionLOCKED · PERSONIndependent verificationLOCKED · PERSONAI STEPS ARE OFF BY DEFAULT · A PERSON ALWAYS DECIDES

Earn twice from every client

Each client gets a portal showing all its assets at all its sites, with your logo and colours. You charge for it on top of your services. Eidos bills you per portal, and you set your own price.

If a client switches the portal off, it can still export its records.

Who pays whom: Eidos bills the provider per client portal; the provider bills the client at its own priceEidosPLATFORMProviderINSPECTION COMPANYClientASSET OWNERPORTAL FEEPER CLIENTSERVICES +PORTALThe provider sets its own price. Eidos never sees it, and no one outside the provider does.

The client stays in control.

You see a client only because it linked you. It chooses the sites and permissions, can see when you looked, and can revoke access at any time.

Any asset, any method

Not just tanks. Asset types, inspection methods and repair types are reference data, so each carries the properties it needs.

Coverage · staged rollout Asset typesInspection methodsRollout Tanks, pressure vessels, process piping, heat exchangers and boilersVisual, ultrasonic, penetrant, magnetic particle, dimensionalFirst release PipelinesPhased array, radiography, eddy current, thermography and moreNext Rotating and lifting equipment, structures, electricalVibration, oil analysis, civil tests, proof load, 3D scanningLater
Records that stand up to an auditor
  • Qualification and calibration gates. Work goes only to qualified people with instruments in calibration.
  • Coverage and limits. Each examination states what it did not look at.
  • Repair records. Procedure, materials and the verifying inspection stay on the asset.
  • Append-only evidence. A correction is a new entry. The original stays.
Access model: clients grant a link, the provider gets a read-only cross-client view and opens one client at a timeCLIENTS · EACH IN ITS OWN TENANTHarbour Dairy Co.LINK ACTIVECoastal Foods LtdLINK ACTIVENorthfield BrewingLINK REVOKEDClient link☐ scores.view☐ assets.view☐ sales.use☐ inspect☐ repairGRANTED BY THE CLIENTPROVIDERCross-client viewSCORES, COUNTS, DATESREAD-ONLY, LINKED CLIENTSFILTERED BY LIVE LINKSOpen one clientONE TENANT AT A TIMECLIENT SHOWN ON EVERY SCREENENTRY LOGGEDRevoke a link and the client disappears from every provider screen on the next request.NO TOKEN SPANS CLIENTS · PROVIDERS CANNOT SEE EACH OTHER

The provider portal is being built in stages. Screens are illustrative examples with invented names and numbers. A qualified person confirms the code, edition and jurisdiction before any method or acceptance rule is released.

10 Platform and trust

Built to be checked.

Architecture

  • Runs in the cloud. Each customer’s data is kept separate and stored in the region you choose
  • We take data from any hardware and any provider. Every inspection company is a source, not a rival
  • Open links to CMMS, ERP, historian, LIMS and quality systems
  • Old archives are a main input, not a migration headache

Records and qualification

  • Built to meet electronic-record rules for regulated industries. Every entry is signed, time-stamped and carries a reason for the change. The audit trail cannot be switched off
  • We supply the validation paperwork your team needs for IQ, OQ and PQ. You do not have to write it
  • Findings are judged against published standards. We cite each one so you can check it at the source
  • As the company grows, we plan to certify how we manage information security and AI

11 Services

Software is the business. Services get you to value faster.

These are set, repeatable pieces of work. They speed up adoption and make the data richer. They are not how we grow.

See all nine services
  • Loading your old reportsWe load years of your existing inspection reports into the asset register. It is the fastest way to a baseline you can defend, and it gives the predictive tools a history to work from on day one.
  • Rule set-upWe set up the rules, the pass/fail standards and the scoring weights for the regimes your site is actually held to.
  • Inspection coordinationWhen you want one company to answer for the result, we line up the capture through certified providers. Machintel hires them. We never do the inspection ourselves.
  • IntegrationWe connect Eidos to your CMMS, ERP, historian and quality systems, and set up the write-back.
  • Validation supportPaperwork and help for customers who must sign Eidos off as a validated system.
  • Audit preparationWe build the audit pack and check how ready you are. That covers internal audits, customer audits, certification bodies and regulators.
  • Model tuningWe tune the detection models for your site when the assets, materials or defects are unusual.
  • Reliability adviceWe work out which assets matter most and how often each should be inspected. Then we put together the evidence that defends those dates to an auditor or insurer.
  • TrainingWe train and certify your inspectors, engineers, quality teams and inspection partners.

12 Who we serve & how we sell

The question is not what your plant makes.

It is whether you run critical assets that are sealed or hard to reach, and have to inspect them on the record.

Industries

  • Food, beverage and dairy processing
  • Pharmaceutical and biopharmaceutical manufacturing
  • Chemicals
  • Energy and utilities
  • Heavy manufacturing

Buyers

  • Quality and food-safety directors
  • Reliability and maintenance managers
  • Plant and operations managers
  • EHS leaders
  • Corporate compliance teams running several sites

You have this problem if…

  • Your last audit took weeks to prepare, across several systems and people
  • You cannot show how a critical asset has worn without opening old PDFs
  • You inspect on a schedule set by habit, not by evidence
  • Two of your plants would answer the same compliance question differently
Where we start, pricing and how we grow
Where we start

We start with regulated process plants, entering through food and drink. That is where the evidence problem is sharpest, the rules are clearest, and no existing software was built for the job.

Pricing

You subscribe per site. The price rises with how many assets you track and how critical they are, rather than a flat fee per asset. Subscription pricing is designed to support operating-budget planning. Your organisation’s procurement and accounting policies determine approvals and treatment.

How we grow

Win one site. Prove audit readiness there. Then spread across the plant network, where the group-wide view becomes the reason to standardise.

Settings, not new versions

We add new industries and regions as settings: new rule sets, new standards, new citations, all on one codebase. This is the most important scaling choice we have made.

13 Why Machintel & how we work

We sell proof, not dashboards.

Why us

  • You get an evidence position you can defend, not a picture of one.
  • Hardware-neutral. You are never locked into one robot, one vendor or one inspection contract.
  • Built for the rules. We designed the audit tools, the scoring and the record structure around the regulations first.
  • Your archive is the moat. Every batch of old reports we load builds a site history no rival can copy and no customer wants to rebuild somewhere else.
  • Built for the plants nobody built for. Regulated process plants have been stuck with software designed for oil and gas. It shows.

How we work

  • Trade knowledge first. Someone who knows why a weld crack in a spray dryer matters is worth more to us than one more framework expert.
  • Evidence discipline. We build systems auditors will pick apart. Being careful is not overhead here. It is the product.
  • Small teams, real ownership. Engineers talk to customers. There is no layer between building and understanding.
  • Honest claims. We do not oversell what a model can predict or what a score proves. In regulated industries, trust does not come back once you lose it.

We would like to hear from you if you are…

See who we want to hear from
  • A multi-site operatorwith the same evidence problem at every plant, and no way to compare one site with another.
  • A single-site operatorkeeping your evidence in PDFs and filing cabinets, and defending dates you cannot fully back up.
  • An inspection companywhose reports could become a history your customer cannot get anywhere else.
  • A robotics or drone manufacturerwhose data should build up over time instead of ending with the mission report.
  • A service or advisory firmwhose advice would land better with an evidence system behind it.
  • A platform partnerin CMMS, ERP, quality or automation.
  • An investorlooking at the software layer above industrial inspection.
  • An engineer or domain expertwho wants to build software that has to stand up in an audit.

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